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How do you order shoes?
1) Send a mail to us with the following information:
* style + colour of the shoe
* Quantity you want
* your CONTACT details (Name,Address,zipcode,city,country,email +tel
no)
2) We will confirm your mail and we will request the
total amount?to be transfered to us.
(ALL prices are inclusive shipping fee)
3) You can send us money via Bank(Wire Transfer) or
via Western Union(is faster).
4) After receiving the amount, we will ship the
package to the shipping address(customer).
All the shoes are shipped from China !
5) We will send you the tracking number after we
have shipped the shoes.(after 3days)
6) The package will be delivered within 10days
(sometimes it can be delivered faster):?
it depends where you are located.
7) We would appreciate if you give feedback after
you have received the package.
CUSTOM ISSUES
- We are in no way responsible for any actions of
the customs.
If your package is held at customs we will attempt to have it
released, if not then
there is nothing we can do about it and you WILL NOT be offered a
refund!
if you charge extra $5/pair of insurance,i will
bear your lose of custom
- All packages must be signed for. If no one is home
to receive your package,
then it will be held until you are able to sign for the package.
- In some instances, there will be a customs charge
applied to your package
Buyer is responsible for ALL customs charges (duty and tax) applied
to your package.
Delivery
• • Shipping time:
We use the following carriers: EMS, TNT, UPS, DHL, FedEx. We do not
accept COD. The shipping time is 3-7 days depending on location.
• Tracking Service
We will provide you with a tracking number, which will be sent to your
email.
• • FAQ
1. How can I get information after I have paid for the shoes ?
We will e-mail the tracking number of the express
company to you as soon as we receive the tracking number.?
2. When and how can I check on my order status?
Usually, after 3 days you can trace your package(s).
3. How do I contact you if I have a question?
We prefer to be contacted by email(see contact
us) or via MSN.
4. How long will it take to receive my shoes?
It usually, on average, takes 7 business days to
receive your order.
Sometimes the shoes are delivered faster.
Please note that business days do not include holidays or weekends.
5. Do you ship to International locations (any
country other than USA and Europe)
Yes. We currently ship to many international
locations.
6. Can you reserve a shoe for me until I can pay for
it
Yes of course, the only thing you have to do is
to confirm it by e-mail and we will keep them for you for
one week. However, after one week, if we haven't received your
payment, we will sell it further to someone else. |